FAQ

Why is My Content Not Visible
Before content is available to add to your social schedule you must first enable it within your content library. When content is disabled it can not be used...
Wed, 21 Aug, 2019 at 4:51 PM
Ad Samples
Thu, 22 Aug, 2019 at 1:38 PM
What is My Facebook Email Address?
The email address associated with your Facebook account can be found by following the instructions here Facebook Email: https://www.facebook.com/setting...
Wed, 28 Aug, 2019 at 5:39 PM
Ad Status Definitions
Eligible A status given to ads that Google is still reviewing, but which may run under the following circumstances: If you see this status for asset-ba...
Tue, 10 Sep, 2019 at 11:20 AM
Where's My OFI Post?
OFI post will not appear in your schedule until the day before they are to be published, this is to prevent potential issues where open times may change. Th...
Wed, 18 Sep, 2019 at 11:04 AM
How Do I turn Off Auto Scheduling?
Auto Scheduling can be turned off from your account settings section. Once turned off please note that your schedule will no longer be automatically populat...
Wed, 18 Sep, 2019 at 11:15 AM
Why Are My Testimonials Repeating
Testimonial post is repeated once all available testimonials have been published. You can add additional testimonials to your content library at any time ...
Mon, 30 Sep, 2019 at 4:55 PM
Connect Your Email Sending Domain
To help prevent your marketing emails from getting caught in spam filters, you can give HubSpot permission to send emails on your behalf by connecting an em...
Tue, 29 Oct, 2019 at 11:06 AM
Eagle Software CRM Connection
Eagle Software will provide a Free API user account to allow you to connect your CRM to third party systems like Social Estate. Alternatively, you can use y...
Mon, 4 Nov, 2019 at 9:39 AM
Campaign Reports
Viewing a Campaign Performance Report From the main menu selected "Marketing" the "Campaigns" to see all a complete list of your accoun...
Sun, 15 Mar, 2020 at 10:15 PM